Every Inquiry Call Ready For A Lawyer's Callback

At Qvery, we help law firms keep lawyers on legal work, with custom AI agents that turn calls into intake files. We build them around your own intake questions and checklists. Inquiry calls and voicemails come in while your lawyers are in court. The agent handles the listening back, the typing and the search for what is missing. The lawyer then gets one file, the names to check and a callback script. That lets the callback happen sooner.

It fills in your firm's own intake questions from what the caller said. The file is built on your questions, not a generic form. Every answer links to its moment in the call, so anyone can check it in seconds. A question the caller never answered is marked not said, never guessed. The agent can start from a recording or from a transcript with times. Your lawyers read a finished file instead of listening to the whole call.

No. It works after the call or voicemail is over, on the recording your phone system makes today. Your phone system sends each one to the agent. Your people still take the calls, and a lawyer makes the callback. The agent never speaks to a caller. It writes the call out with the time of each turn and fills in the intake questions. A voicemail is handled the same way as a live call. When a lawyer is back from court, the call is waiting as a file, not as a message to replay.

No. It lists every person and company the caller named, and keeps the spelling when one was given. Each name stays linked to the point in the call where it was said, so your team can go straight there. A name the caller did not say is marked not said. Your firm runs and clears the conflict check, as it does today. The agent only prepares the list, so nobody has to listen back to find the names. It is a list, not a verdict: it clears no one.

No. It never rates the matter, quotes a fee or tells the caller whether they have a case. It never gives legal advice either. The lawyer reads the file and decides whether to take the matter. Whether there is a case stays the lawyer's judgment. The callback script covers the open questions, so the lawyer's time goes on the conversation. The agent hands over what was said, never an opinion. What the caller left out is listed for the lawyer to ask about.

The agent works only on recordings your firm already makes, under the consent process you use today. The notice a caller hears stays your own. It receives nothing your phone system does not already keep. Your counsel confirms the rules where you practice before we connect it. The agent states no recording law of its own. It reads each recording afterwards, so nothing about the live call changes.

An agent for this job costs about $35,000 to build and $900 a month to run. The calculator above shows what that means against your team's time on inquiry calls. Put in your own numbers and the result updates as you type. Today someone listens back to every call, types the notes and works out what is missing. Then they call back before the caller tries another firm. The agent takes the listening and typing off your team.

The agent reads only the recordings you connect it to. It works from the recordings and transcripts you choose to send. You decide where it runs and how long anything is kept. It writes one intake file for your lawyers and does not speak to a caller. The lawyer who makes the callback gets the file, the names and the open questions. Whether the matter is taken stays with the lawyer. It gives a lawyer a file, not a score or a rating. Anything not in the recording stays out of the file.

We deliver a working agent in about two weeks, set up with your intake questions. It runs on past inquiry calls beside your intake team first. You see its files next to theirs, and your team compares each file with its own notes. After that, it works on new calls and voicemails as your phone system records them. Nothing changes for your callers. The files follow the questions your firm already asks. Each new call or voicemail becomes a file, a list of names and a callback script for the lawyer.

A filled-in intake sheet for your call, the names for your conflict check, the open questions and a callback script. You send one recorded inquiry call or voicemail. A recording or a transcript with times both work. Include your intake questions if you have them, and the sheet follows them. The sheet marks every question the caller did not answer. It comes from vlad@qvery.ai within 15 minutes, and your files are deleted as soon as it is sent.